We respect your privacy and are committed to protecting your personal information.

1. Information Collected

We collect only the necessary information to process your order, including your name, email, phone number, delivery address, and payment details (processed securely via Payfast).

2. How We Use Your Information

Your information is used solely for order processing, delivery, and customer communication. We do not sell or share your data with third parties.

3. Cookies

This website uses cookies to improve your browsing experience and ensure functionality such as shopping cart tracking and secure checkout. Cookies may also be used for basic analytics or to help us understand site usage. By using this site, you consent to our use of cookies.

You can disable cookies in your browser settings, but this may affect the functionality of the website, including checkout.

4. Data Security

All transactions are processed securely using Payfast. We do not store your card details on our website.

5. Contact

If you have any questions about this policy or your data, please contact us at sales@pencil.co.za.